As the workplace and technology constantly evolve, so too do the roles of those in administrative positions, according to research from OfficeTeam and the International Association of Administrative Professionals (IAAP). Now more than ever, office support staff are being asked to help with projects outside their traditional job descriptions. Learn about new challenges administrative workers face and action steps you can take to improve your marketability and prepare for future career success.

The recorded webinar covers:

  • What employers want when it comes to administrative skills and attributes
  • How administrative job titles and descriptions are changing
  • New areas you can become involved in to show initiative and add value
  • Advice for collaborating with other departments
  • Tips for keeping up with emerging trends in the administrative field

This webinar is eligible for one Certified Administrative Professional (CAP) recertification point. Those who attend the entire live webinar will be emailed a certificate for verification purposes to receive credit from IAAP.

NOTE: Each person must register and log in to the webinar individually for their attendance to be tracked and to receive the CAP certificate.


Brandi Britton Brandi Britton
District President, OfficeTeam

Brandi Britton is a district president for OfficeTeam, the world’s largest specialized staffing firm for administrative professionals. As a frequent speaker on employment issues, Brandi has been interviewed by the media on various workplace topics.

OfficeTeam has more than 300 locations worldwide, which place tens of thousands of highly skilled candidates each year into positions ranging from executive and administrative assistant to receptionist and customer service representative.